Should dogs be allowed in the outdoor seating area of Starbucks stores?

It’s a hot topic in Longmeadow, Mass., where dogs are no longer allowed in the Starbucks outdoor seating area because of a town ordinance that allows only service animals at restaurants.

A Starbucks rep told town officials “the enforcement of the food code has resulted in a loss of customers and a loss of sales. There has been a loss of an estimated 20-30 customers per day during peak summer hours which amounts to $1000 week or $12,000 this summer.”

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Logan waiting for me outside a Toronto Starbucks.
Logan waiting for me outside a Toronto Starbucks.

This is a non-issue in downtown Toronto — Everyone seems to openly accept the dogs, and most of the time they come over and pet and want to talk about Logan. In fact, our neighborhood SB employees will even bring out your dog a little oatmeal (empty, of course!) bowl of iced water! Very thoughtful, especially on those hot days.

Does the Starbucks you frequent/work at allow dogs in the patio area?